Privacy Policy
Effective date: 1 January 2025
SR Professional Audio (“we”, “us”, or “our”), operated by Sri Rama Electronics & Electricals, is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have.
1. Information we collect
We collect information you provide directly — such as your name, phone number, email address, and company name — when you submit an enquiry form or contact us via WhatsApp. We also collect basic analytics data (pages visited, device type, country) through Vercel Analytics to understand how our website is used. We do not use third-party advertising trackers or sell personal data.
2. How we use your information
We use the information you provide to: • Respond to your enquiries about our products and services • Send product information, pricing, or quotes you have requested • Improve our website and product catalog based on aggregate usage patterns We will not use your contact information for marketing without your consent.
3. WhatsApp enquiries
Our contact form pre-fills a WhatsApp message on your device. Any message you choose to send is subject to WhatsApp's own privacy policy. We retain WhatsApp conversations for the purpose of fulfilling your enquiry and for our records, in accordance with applicable business record-keeping requirements.
4. Data retention
We retain enquiry data for up to 3 years to support ongoing business relationships and for legal compliance. You may request deletion of your personal data at any time by contacting us at the address below.
5. Data security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. Our website is served over HTTPS. No transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Cookies
Our website uses only essential cookies required for the site to function (such as theme preference). We do not use advertising or tracking cookies. You can control cookie settings through your browser.
7. Your rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us via email or WhatsApp. We will respond within 30 days.
8. Third-party services
Our website may link to third-party platforms (Google Maps, WhatsApp). We are not responsible for the privacy practices of those services. We recommend reading their respective privacy policies.
9. Changes to this policy
We may update this policy from time to time. Material changes will be noted with a revised effective date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.
10. Contact us
If you have questions about this Privacy Policy, contact us at:
Sri Rama Electronics & Electricals
Andhra Pradesh, India
Email: srprofessionalaudio@gmail.com
Phone: +91 93947 53929
This policy applies to srprofessionalaudio.in and any related services operated by Sri Rama Electronics & Electricals. GSTIN: 37BESPP7224Q1ZF.